Data & Research March 17, 2026 • Updated: 9 November 2026

Online payments
statistics 2026

80+ verified statistics on digital payments worldwide and in the Netherlands. From digital wallets, cards and BNPL to contactless payments, checkout abandonment, fraud and PSD2. Every figure links to its source: Worldpay, ECB, EBA, Baymard Institute, Betaalvereniging Nederland, DNB and more.

56%

of global e-commerce value via digital wallets

Source: Worldpay, 2026

~$300B

global e-commerce BNPL value (2025, est.)

Source: Worldpay Global Payments Report, 2026

95%

of Dutch debit card payments are contactless

Source: Betaalvereniging Nederland, 2026

70.22%

average cart abandonment rate

Source: Baymard Institute, 2026

Digital payments are reshaping global commerce at an unprecedented pace. From the rise of digital wallets and Buy Now Pay Later services to the rapid adoption of contactless payments and open banking, the way consumers pay is changing faster than ever. For e-commerce businesses, marketers and payment strategists, understanding payment behavior is essential: offering the right payment methods can be the difference between a completed order and an abandoned cart.

On this page you will find 80+ up-to-date statistics on online and digital payments, compiled from reports by the Worldpay Global Payments Report, the European Central Bank (ECB), the EBA, Baymard Institute, Betaalvereniging Nederland, DNB, CBS and other authoritative sources. Whether you are looking to optimize your checkout experience with a conversion optimization agency or benchmark your payment strategy, this is the data you need.

All figures are based on the most recent available data (2024 to 2026). Every statistic links to its source, so you can verify and use the data in your own reports and presentations.

Credit cards & market share

20%

of global e-commerce value paid by credit card (2025)

Worldpay Global Payments Report, 2026

10%

of global e-commerce value paid by debit card (2025)

Worldpay Global Payments Report, 2026

57%

of euro area non-cash payments are card payments

ECB payments statistics, 2026

73.3M

online card payments with Dutch cards in 2025

Betaalvereniging Nederland, 2026

Cards are no longer the largest online payment method worldwide: digital wallets overtook them. But cards remain the rails underneath many wallet payments, and directly used cards still carry a large share of e-commerce and in-store spending.

Key credit card statistics 2025/2026

Card market share trends

Worldpay expects cards to lose some direct share to wallets by 2030, while card volumes keep growing inside those wallets.

Global e-commerce payment methods by value (2025)

Digital wallets56%
Wallets
Credit cards20%
Credit
Debit cards10%
Debit
Account-to-account (A2A)7%
A2A
Buy Now Pay Later (BNPL)4%
BNPL
Other3%
Other

Source: Worldpay Global Payments Report, 2026

PayPal & digital wallets

56%

of global e-commerce value via digital wallets

Worldpay, 2026

33%

of global in-store value via digital wallets

Worldpay, 2026

440M

active PayPal accounts (Q3 2026)

PayPal Q3 2026 results

$487.1B

PayPal payment volume in Q3 2026

PayPal Q3 2026 results

Digital wallets are now the leading payment method worldwide. Wallets such as Alipay, Apple Pay, Mercado Pago and PayPal extended their shares in 2025; in card-led markets, Apple Pay and Google Pay mainly act as a fast layer on top of cards.

PayPal statistics

Digital wallet landscape

Buy Now Pay Later (BNPL)

~$300B

estimated global e-commerce BNPL value (2025)

Worldpay Global Payments Report, 2026

4%

of global e-commerce value via BNPL

Worldpay Global Payments Report, 2026

120M

active Klarna consumers (Q2 2026)

Klarna Q2 2026 results

10%

of Dutch online payment value via BNPL

Worldpay Global Payments Report, 2026

Buy Now Pay Later has grown from a niche into a mainstream way to pay, and BNPL brands increasingly sit inside wallets and shopping apps. For online stores, the relevance of BNPL differs strongly by market.

Global BNPL market

BNPL in the Netherlands

Apple Pay, Google Pay & mobile payments

56.4%

of US holiday online transactions via smartphone (2025)

Adobe Analytics, 2026

41%

of Dutch online purchases via smartphone (2025)

Thuiswinkel Markt Monitor via Betaalvereniging, 2026

45%

of Dutch online purchases via smartphone (H1 2026)

Thuiswinkel.org, 2026

39%

of Dutch checkout payments by phone or smartwatch

DNB & Betaalvereniging, 2026

Mobile is now the main shopping device in many markets, and phones and smartwatches are replacing the physical card at the checkout. For e-commerce businesses, a seamless mobile payment experience is no longer optional.

Phones and smartwatches at the checkout

  • In the Netherlands, 39% of all checkout payments in 2025 were contactless with a phone or smartwatch, almost as many as with a contactless card (40%) (DNB & Betaalvereniging, 2026)
  • 27% of Dutch consumers prefer paying with a phone or smartwatch, up 3 percentage points on 2024 (DNB & Betaalvereniging, 2026)
  • In the euro area as a whole, mobile devices were used for only 6% of point-of-sale transactions in 2024 (7% of value), roughly double 2022 (ECB SPACE study, 2024)

Apple Pay and Google Pay

Mobile payments general

Contactless payments

32.9B

contactless card payments in the euro area (H2 2025)

ECB payments statistics, 2026

93%

of euro area POS terminals accept contactless

ECB payments statistics, 2026

95%

of Dutch debit card payments are contactless

Betaalvereniging Nederland, 2026

78%

of all Dutch checkout purchases paid contactless

DNB & Betaalvereniging, 2026

Contactless payments have gone from novelty to norm across most of Europe, and cash keeps losing ground at the checkout. The Netherlands is one of the most cashless countries in the euro area.

Contactless payment key figures

  • The euro area recorded 32.9 billion contactless card payments at physical terminals in H2 2025, up 11.9%, worth €0.9 trillion (+12.8%) (ECB payments statistics, 2026)
  • 93% of point-of-sale terminals in the euro area accepted contactless payments (ECB payments statistics, 2026)
  • The Netherlands counted 5.83 billion debit card payments in 2025 (+1.2%); 95% were contactless with a card, phone or smartwatch (Betaalvereniging Nederland, 2026)
  • Of all Dutch checkout purchases, 78% were paid contactless in 2025: 40% with a card and 39% with a phone or smartwatch; only 4% inserted the card (-2 percentage points) (DNB & Betaalvereniging, 2026)
  • For Dutch purchases of €50 to €100, the card was inserted in 9% of cases (2024: 14%); above €100 in 7% (2024: 11%) (DNB & Betaalvereniging, 2026)
  • Contactless dominates at Dutch vending machines (85%) and supermarkets (83%) (DNB & Betaalvereniging, 2026)

Cash vs. digital

  • In the euro area, 52% of point-of-sale payments were still made in cash in 2024, down from 59% (2022), 72% (2019) and 79% (2016); by value 39% (ECB SPACE study, 2024)
  • The Netherlands had the lowest cash share in the euro area: 22% of point-of-sale payments in 2024 (ECB SPACE study, 2024)
  • Dutch survey data for 2025 show cash at 17% of checkout purchases and cards at 83%, after years of about one in five in cash (DNB & Betaalvereniging, 2026)
  • In the US, cash accounted for 14% of all payments in 2025, about six payments per month (Federal Reserve Diary of Consumer Payment Choice, 2026)
  • 62% of euro area consumers consider it important or very important to keep the option to pay in cash (2022: 60%) (ECB SPACE study, 2024)

Payment behavior by age

Payment behavior differs by age, income and place of residence. Older consumers still use more cash, but the gap is closing, and almost every age group now shops online. For online stores, aligning payment options with the target group remains essential.

Online shopping by age (Netherlands, 2025)

  • 92.0% of Dutch people aged 12+ bought something online in the past 12 months (CBS StatLine, 2025)
  • Highest among people aged 35 to 45: 99.1%; 25 to 35: 98.4%; 45 to 55: 97.7% (CBS StatLine, 2025)
  • Among people aged 65 to 75, 89.9% shopped online; among 75+, 63.0% (CBS StatLine, 2025)
  • 18.9% of people aged 75+ have never bought anything online (CBS StatLine, 2025)

Cash use by age and income

Bought online in the past 12 months, by age (Netherlands, 2025)

12-2592.7%
92.7%
25-3598.4%
98.4%
35-4599.1%
99.1%
45-5597.7%
97.7%
55-6594.6%
94.6%
65-7589.9%
89.9%
75+63.0%
63.0%

Source: CBS StatLine, 2025

Checkout abandonment

70.22%

average cart abandonment rate (50 studies)

Baymard Institute, 2026

9%

abandoned: not enough payment methods (US)

Baymard Institute, 2026

19%

abandoned: didn't trust site with card details (US)

Baymard Institute, 2026

35.26%

possible conversion gain from better checkout design

Baymard Institute, 2026

Checkout abandonment, when shoppers leave before completing their purchase, is one of the biggest challenges in e-commerce. Payment methods, trust and extra costs all play a role.

Global checkout abandonment figures

  • The average documented online cart abandonment rate is 70.22%, based on 50 studies (Baymard Institute, 2026)
  • 42% of US online shoppers abandoned a cart because they were just browsing or not ready to buy (Baymard Institute, 2026)
  • Reasons for abandoning during checkout among US shoppers (excluding "just browsing") (Baymard Institute, 2026):
    • Extra costs too high (shipping, tax, fees): 40%
    • Delivery was too slow: 20%
    • Didn't trust the site with credit card information: 19%
    • The site wanted me to create an account: 18%
    • Too long or complicated checkout: 17%
    • Website had errors or crashed: 17%
    • Returns policy wasn't satisfactory: 13%
    • Couldn't see or calculate total order cost up-front: 12%
    • Credit card was declined: 10%
    • Not enough payment methods: 9%
  • The average US checkout shows 23.48 form elements by default (14.88 form fields), while an ideal flow can be as short as 12 to 14 elements (Baymard Institute, 2026)

Pairing payment UX with a dedicated Google Shopping agency to drive qualified traffic makes every checkout improvement count for more orders.

Revenue impact

  • Baymard estimates that the average large e-commerce site can gain a 35.26% increase in conversion rate through better checkout design (Baymard Institute, 2026)
  • Applied to $738 billion in combined US and EU e-commerce sales, that equals $260 billion in recoverable lost orders (Baymard Institute, 2026)
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Security & fraud

€4.2B

payment fraud in the EEA (2024)

EBA & ECB, 2025

658,000

fraudulent payments in the Netherlands (2025, +30%)

DNB, 2026

€198M

Dutch payment fraud amount (2025, +22%)

DNB, 2026

7 in 100,000

Dutch payments were fraudulent (2025)

DNB, 2026

Fraud remains small relative to total payment volumes, but it is shifting: strong authentication protects card payments, while criminals increasingly manipulate consumers into authorising transfers themselves.

Fraud statistics

  • Payment fraud in the EEA totalled €4.2 billion in 2024, up from €3.4 billion (2022) and €3.5 billion (2023) (EBA & ECB, 2025)
  • The fraud rate stayed stable at around 0.002% of total transaction value (EBA & ECB, 2025)
  • Credit transfer fraud losses were €2.2 billion in 2024 (+16%); card fraud on EU/EEA-issued cards €1.329 billion (+29%) (EBA & ECB, 2025)
  • In the Netherlands, fraudulent transactions rose 30% to about 658,000 in 2025 and the fraud amount 22% to €198 million (DNB, 2026)
  • Of about 27 million Dutch transactions per day, roughly 1,800 were fraudulent, about €540,000 per day out of some €13 billion (DNB, 2026)
  • Dutch card fraud: 514,000 transactions (up more than a quarter), amount up from €36 to about €41 million (DNB, 2026)
  • Fraud with European credit transfers in the Netherlands rose 55% to 129,000 cases, worth about €148 million (2024: €121 million) (DNB, 2026)

Scams and consumer trust

  • For credit transfers, payment service users bore about 85% of total fraud losses in 2024, mainly through scams that tricked them into initiating payments (EBA & ECB, 2025)
  • Bank helpdesk fraud (spoofing) cost Dutch consumers nearly €26 million in 2025, more than €3 million more than in 2024, with almost 5,900 victims (NVB via NOS, 2026)
  • About 10% of Dutch people aged 15+ were victims of online scams and fraud in 2025 (CBS via DNB, 2026)
  • 19% of US shoppers abandoned a checkout because they did not trust the site with their card details (Baymard Institute, 2026)

PSD2 & open banking

0.002%

EEA payment fraud rate (share of value, 2024)

EBA & ECB, 2025

17x

higher card fraud when payee is outside the EEA

EBA & ECB, 2025

1B

cumulative UK open banking payments (June 2026)

Open Banking Limited, 2026

40M+

UK open banking payments per month (May 2026)

Open Banking Limited, 2026

The PSD2 directive introduced Strong Customer Authentication (SCA) and opened bank accounts to licensed third parties. European supervisors find that SCA keeps working, while open banking is scaling fastest in the UK.

PSD2 impact

  • Transactions verified with SCA were generally less susceptible to fraud than those without it, especially card payments (EBA & ECB, 2025)
  • Card payment fraud was 17 times higher when the payee was outside the EEA, where SCA is not legally required (EBA & ECB, 2025)
  • Despite stable fraud rates, total EEA fraud losses rose to €4.2 billion in 2024 (EBA & ECB, 2025)

Open banking globally

Cross-border payments

13%

of Dutch online spending at foreign webshops (2025)

Thuiswinkel Markt Monitor via Betaalvereniging, 2026

14%

of Dutch online purchases abroad (H1 2026)

Thuiswinkel.org, 2026

56%

of Dutch cross-border purchases paid with iDEAL|Wero

Thuiswinkel.org, 2026

18%

of Dutch cross-border purchases paid by credit card

Thuiswinkel.org, 2026

Payment preferences differ dramatically by market, and domestic systems such as iDEAL, UPI and Pix handle enormous volumes. What works in one country can cause checkout abandonment in another.

Local payment methods by market

Cross-border payment trends

Methodology & Sources

All statistics on this page have been compiled from publicly available reports and databases from reputable sources. We use the most recent data available (2024-2026). The source is cited for every statistic.

Primary sources

  • Betaalvereniging Nederland: Annual Report 2025: iDEAL, debit card and online card payment figures
  • Thuiswinkel.org: Thuiswinkel Markt Monitor 2025 and H1 2026: payment methods, devices, cross-border
  • De Nederlandsche Bank (DNB): Betalen aan de kassa 2025 (with Betaalvereniging), payment fraud statistics 2025
  • CBS (Statistics Netherlands): Online purchases by personal characteristics (StatLine 84889NED)
  • European Central Bank (ECB): Payments statistics H2 2025, SPACE study 2024, digital euro
  • EBA and ECB: Joint report on payment fraud (December 2025)
  • Worldpay: Global Payments Report 2026 (42 markets)
  • Baymard Institute: Cart abandonment rate research (updated October 2026)
  • PayPal and Klarna: Quarterly earnings releases 2026
  • Adobe Analytics: 2025 US holiday shopping season
  • Federal Reserve: 2026 Findings from the Diary of Consumer Payment Choice
  • EPI Company: Wero key figures and iDEAL migration
  • Open Banking Limited: UK open banking milestones 2026

Notes

Shares differ between sources depending on the measure: number of transactions (Thuiswinkel Markt Monitor, DNB) or value (Worldpay), online only or all payments, the Netherlands, the euro area or worldwide. We state the scope with each figure. Forecasts (2030) are estimates by the source, not measurements.

Frequently asked questions

What is the most popular online payment method globally?

Digital wallets are now the most used online payment method worldwide: they accounted for 56% of global e-commerce value in 2025, ahead of credit cards (20%) and debit cards (10%), according to the Worldpay Global Payments Report 2026. In some markets local methods dominate: in the Netherlands, iDEAL was used for 71% of online purchases in 2025 (Thuiswinkel Markt Monitor).

What percentage of payments are contactless?

In the Netherlands, 95% of all debit card payments in 2025 were contactless (Betaalvereniging Nederland), and 78% of all checkout purchases were paid contactless, 39% of them with a phone or smartwatch (DNB). In the euro area, 32.9 billion contactless card payments were made in the second half of 2025, up 11.9%, and 93% of payment terminals accept contactless (ECB).

How much revenue is lost to checkout abandonment?

Baymard Institute calculates that better checkout design can recover $260 billion in lost orders across US and EU e-commerce, based on a possible 35.26% conversion gain. The average documented cart abandonment rate is 70.22% (50 studies). Among US shoppers, 9% abandoned because there were not enough payment methods and 17% because the checkout was too long or complicated.

How large is the BNPL market?

Worldpay estimates global e-commerce BNPL value at about $300 billion in 2025, or 4% of e-commerce value, and expects $500 billion by 2030. Klarna, the largest provider, had 120 million active consumers in Q2 2026. In the Netherlands BNPL is relatively large: 10% of online payment value in 2025.

What is the impact of PSD2 on online payments?

The joint EBA and ECB fraud report (December 2025) finds that transactions protected by Strong Customer Authentication are generally less susceptible to fraud, especially card payments. Card fraud was 17 times higher when the payee was outside the EEA, where SCA is not required. The fraud rate stayed around 0.002% of transaction value, although total losses rose to 4.2 billion euros in 2024.

What payment methods should an online store offer?

It depends on the market. Globally, digital wallets (56% of e-commerce value), credit cards (20%) and debit cards (10%) cover most spending. In the Netherlands, iDEAL|Wero handled 73% of online purchases in the first half of 2026 and credit cards 8%, while BNPL represents 10% of Dutch online payment value. Missing options cost sales: 9% of US shoppers abandoned a checkout because there were not enough payment methods (Baymard).

Payment strategy & conversion optimization by Searchlab

At Searchlab, we help e-commerce businesses increase their online revenue with data-driven marketing. From payment strategy and conversion rate optimization to high-converting landing pages: we combine 10+ years of experience with proprietary AI tools for measurable results.

Want to know how your checkout performs against these benchmarks? Request a free growth analysis or learn more about our approach to e-commerce advertising via our Google Ads agency services.

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Ruud ten Have

Compiled by

Ruud ten Have

Ruud is a digital marketer with 10+ years of experience in online advertising and AI implementation. At Searchlab, he combines strategic thinking with hands-on AI tooling to deliver measurable results for businesses.

About Searchlab

We don’t just collect this data, we apply it daily as an AI-first marketing agency in Amsterdam. Dutch businesses can explore our online marketing bureau services.

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